Shipping policy
Shipping Rates Within Canada
|
Province |
Order total before taxes | Rate |
|---|---|---|
| All Canadian provinces except Yukon, NWT, Nunavut and rural areas* | $99 and over | FREE |
| All Canadian provinces except Yukon, NWT, Nunavut and rural areas* | under $99 | $10.99 |
| Yukon, NWT, Nunavut and rural areas* | Flat Rate | $30 |
Shipping Rates in the U.S.A.
| State | Order total before taxes | Rate |
|---|---|---|
| Continental United States | $99 and over* | FREE |
| Under $99 | $10.99 | |
| Alaska, Hawaii and U.S. Territories | Flat rate | $50 |
Shipping and Tracking
- Orders are shipping through a trusted reputable provider.
- Your item usually ships within 48 business hours.
- Delivery in 3 to 9 business days everywhere in Canada and in the United States.
- Only have a PO box? Contact us at info@nvosport.com
- You should receive a tracking number by email once your order ships. If for some reason you do not, feel free to contact customer service at info@nvosport.com
For any shipping-related inquiries or questions about our shipping policies, please don't hesitate to contact us via the Chat button on this site when it is activated (between 10 a.m. and 4 p.m. on business days) or send us an email at info@nvosport.com
About Shipped Shield & Shipped Green
What is Ship Shield?
Shipped Shield is like having a caddie for your delivery—it’s got your back! This premium protection service is automatically included with your order, covering lost, damaged, or stolen items, ensuring that you receive your purchase in perfect condition. You can relax and enjoy your shopping experience. .
Why should I have Shipped Shield?
Your focus should be on perfecting your swing, not stressing over shipping mishaps.
With Shipped Shield, your purchase is safeguarded from unforeseen delivery issues. Whether your package is lost or arrives damaged, you’ll have the instant assurance that we’ll replace it for you, ensuring you get your product without the stress. It’s our way of making sure your shopping experience is as seamless as a hole-in-one.
Why is it automatically included in my order?
We’ve made Shipped Shield automatic because we believe your shopping experience should be as worry-free as possible. By automatically including it in your order, we give you added protection and convenience, allowing you to focus on enjoying your products.
How much does Shipped Shield cost?
Nothing extra! Consider it a complimentary club in your bag, included in every order to give you peace of mind while you shop for your next must-have skort, dress, or golf top!
Can I remove Shipped Shield from my order?
Right now, Shipped Shield is automatically included to ensure every purchase is fully protected.
How do I report a shipment issue to get a replacement or refund?
If something went wrong with your protected order, easily report the issue via the Shipped Shield Claim Portal. You’ll need the order number and zip code to start. Depending on the shipment issue, you may be asked to provide additional proof such as image, video, or police report.
What is Shipped Green?
Shipped Green is a sustainability initiative designed to help reduce the environmental impact of shipping. With every order, a portion of your purchase goes toward funding carbon offset projects, supporting a greener planet. Every order you place supports efforts to combat climate change, helping to reduce the environmental footprint of your purchase. It’s a simple way for you to take part in a global effort for a healthier planet.
How much does Shipped Green cost?
Shipped Green is included automatically with every order at no additional cost.
Can I opt out of Shipped Green?
Shipped Green is automatically included in all orders to make a direct and impactful contribution to the environment with every purchase.
Do I need to do anything to activate Shipped Shield or Shipped Green?
Both Shipped Shield and Shipped Green are automatically applied to your order at checkout, so you don’t have to do anything extra. Just place your order, and we’ll take care of the rest, ensuring you get the best service and make a positive impact.
